NEURO VITAL BOOST LLC – TERMS AND CONDITIONS


Please read this Terms and Conditions document in its entirety before accessing, using, or purchasing any product through this website.


TERMS AND CONDITIONS OVERVIEW


This page outlines the Terms and Conditions for the official Neuro Vital Boost LLC website at https://www.neurovitalboost.com (the "Website"). The products ("Products") and content available on this Website are provided by Neuro Vital Boost LLC and its respective affiliates, licensors, and partners (hereafter referred to as the "Company," "we," "us," or "our"). By accessing or using this Website, you ("Customer," "you," or "your") acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with any other policies and terms posted on the Website, including our Privacy Policy.


We reserve the right to update or modify these Terms and Conditions at any time. Any revisions will be reflected by posting the updated version on this page. We encourage you to review these Terms and Conditions before making any purchase or using the Website. By continuing to use and/or purchasing from this Website, you agree to comply with the Terms and Conditions in effect at the time of your access and/or purchase.


GENERAL TERMS


NON-COMMERCIAL USE ONLY


The products and services offered on this Website are intended solely for personal, non-commercial use. You may not modify, copy, display, distribute, frame, lease, license, link, loan, publish, rent, reproduce, reverse engineer, sell, transmit, or otherwise exploit any content or products from this Website. By choosing to use or purchase from us, you agree to do so lawfully and strictly for personal use, in compliance with all applicable international, federal, state, and local laws.


We strictly prohibit the unauthorized resale of our products by unapproved retailers, resellers, or distributors. Any account suspected of engaging in unauthorized distribution or any activity not expressly approved in writing by an authorized representative of the Company may be terminated. The user will be restricted from further access to this Website, and any unshipped orders linked to such an account will be canceled and refunded to the original purchaser.


The Company reserves the right to take legal action against any unauthorized retailers, resellers, or distributors who violate applicable laws, including but not limited to the Trademark Act of 1946 (The Lanham Act).


TRUTHFUL INFORMATION


Providing false names, addresses, phone numbers, or credit card details when purchasing products from this Website constitutes fraud under applicable laws. By submitting inaccurate or misleading information, you acknowledge and admit that:


  • The use of fictitious personal or payment details constitutes a fraudulent act at the time of transaction.
  • Such information was provided with the knowledge that it was false.
  • The intent behind submitting inaccurate details was to deceive the Company.
  • The Company's reliance on this false information was reasonable and justified.
  • The Company has suffered financial and operational damages due to this fraudulent activity.

You further acknowledge that such conduct demonstrates fraud, malice, and deception, warranting punitive damages as necessary and appropriate. All instances of fraud will be prosecuted to the fullest extent of the law.


RIGHT TO REFUSE SERVICE


We reserve the right to refuse service or deny the sale of our products to any individual, for any reason, at any time.


YOUR DATA


You acknowledge that your information (excluding credit card details) may be transmitted unencrypted across various internet networks. However, credit card information is always encrypted when transferred over online networks to ensure security.


COPYRIGHT PROTECTION


All content featured on this Website—including but not limited to text, images, and source code—is legally protected as a collective work under United States and international copyright laws. All content is either the property of the Company or licensed for use on this Website from authorized sources. Any unauthorized reproduction, modification, or distribution of content is strictly prohibited.


ALL RIGHTS RESERVED


You are permitted to digitally copy or print a hard copy of publicly available portions of this Website solely for the purpose of placing an order. You may display, download, or print content from the Website for personal, non-commercial use or to make a purchase from the Company.


Any other use of this Website’s content—including, but not limited to, display, transmission, reproduction, distribution, or commercial exploitation—is strictly prohibited without prior written consent from the Company. Additionally, you agree not to alter or remove any proprietary notices from materials downloaded from this Website.


TRADEMARKS


All trademarks, trade names, and service marks displayed on this Website are registered trademarks of the Company or licensed third parties. These trademarks may not be used without prior written permission from the respective owner.


SITE PRODUCTS & CONTENT


We strive to ensure that all information provided on this Website is accurate, complete, and up to date. However, we do not guarantee that all information is entirely error-free. Any reliance on the content found on this Website is at your own risk, and you should verify details with additional sources before making any purchasing or business decisions.


Corrections & Updates


There may be instances where the Website contains errors or omissions related to pricing, promotions, offers, product descriptions, shipping costs, transit times, or product availability. We reserve the right to correct any errors, update information, or cancel orders without prior notice—even after an order has been submitted.


Certain historical information provided on this Website may no longer be accurate and is included for reference purposes only. The Company may update Website content at any time but is under no obligation to do so. It is your responsibility to monitor changes to this Website.


Product Availability & Changes


Product descriptions and prices listed on this Website may change at any time without notice, at the sole discretion of the Company. We reserve the right to modify or discontinue any product or service without prior notice and will not be liable to you or third parties for such changes. Any product or service offer made on this Website is void where prohibited.


In some cases, we may limit the number of items sold to an individual, household, account, geographic region, or jurisdiction, at our discretion.


Online Product Display & Availability


All products available for sale are exclusively sold online through this Website. Some items may have limited stock and could become unavailable at any time. We make every effort to display accurate images and colors of our products, but due to variations in screen settings and device displays, the actual appearance may differ.


DISCLAIMERS & LIMITATIONS OF LIABILITY


We do not make any express or implied warranties regarding the accuracy, reliability, timeliness, or completeness of the content on this Website. Additionally, we do not guarantee that:


  • The Website will function without errors or interruptions.
  • Any errors will be corrected immediately.
  • The Website or its servers are free of viruses or harmful components.

The Company is not responsible for any inaccuracies, outdated content, or disruptions in service. Some jurisdictions may not allow limitations on warranties, so certain disclaimers may not apply to you.


THIRD-PARTY CONTENT


Some content, links, or materials on this Website may be provided by third parties that are not directly affiliated with us. We do not guarantee the accuracy of third-party content and assume no liability or responsibility for information, products, or services offered by third parties.


We are not responsible for any harm, damages, or losses resulting from transactions involving third-party goods, services, resources, or content. Before engaging in any transaction with a third party, carefully review their policies and terms. Any concerns regarding third-party content or services should be addressed directly with the respective third party.


YOUR REPRESENTATIONS AND WARRANTIES


By using this Website, you acknowledge and agree that:


  • You have the capacity and authority to use this Website and comply with these Terms and Conditions.
  • You have not been previously suspended or removed from this Website.
  • You do not have more than one active account on this Website at any given time.
  • Any information you provide, including for account registration or order placement, is truthful, accurate, current, and complete.
  • Your use of this Website does not violate any other agreements or legal obligations.

If we determine that any information you provided is false, misleading, or incomplete, we reserve the right to deny or terminate your access to this Website and other affiliated platforms.


TRADEMARK AND INTELLECTUAL PROPERTY RIGHTS


This Website and all of its content—including but not limited to articles, images, graphics, logos, software, text, audio, video, and trademarks—(collectively, "Proprietary Material") are legally protected under copyright, trademark, and other intellectual property laws in the United States and internationally.


All Proprietary Material on this Website is either owned by the Company or licensed for use by authorized third parties.


Unless explicitly permitted by these Terms and Conditions or with prior written authorization from the Company, you may not:


  • Copy, modify, publish, distribute, display, or use any Proprietary Material for commercial purposes.
  • Reverse engineer, decompile, or create derivative works from the Website’s content.
  • Upload, transmit, sell, or distribute any portion of this Website’s content through any medium or technology, now known or developed in the future.

Any unauthorized use of Proprietary Material constitutes a violation of copyright and other intellectual property laws and may result in legal action.


PROHIBITED USES


The Company strictly prohibits any unauthorized or unlawful use of the Website or its services. You are not permitted to violate or attempt to violate any security features of the Website or engage in any unlawful activity, including but not limited to:


  • Unauthorized Access – Accessing data or Website content not intended for you, or attempting to log into Company servers or accounts without proper authorization.
  • Security Testing Violations – Attempting to scan, probe, or test the vulnerability of the Website, network, or system, or attempting to breach security measures.
  • Service Disruption – Interfering with the functionality of the Website or services, including but not limited to:
    • Submitting viruses, malware, or any harmful code.
    • Overloading, flooding, spamming, mail bombing, phishing, pharming, or crashing the Website.
    • Using automated systems such as spiders, crawlers, or scrapers to extract data.
  • Unsolicited Messaging – Using the Website to send unsolicited messages or emails, including but not limited to, promotional advertisements for services or products.
  • Forging Identifying Information – Altering or forging any TCP/IP packet header or header information in an email or any posting using Website services.
  • Reverse Engineering & Modification – Attempting to reverse-engineer, modify, decompile, disassemble, or alter any of the source code used by the Company to provide the Website or its services.

Violating any of these restrictions may result in civil and/or criminal liability, including legal action against you for breaching Company systems or network security.


LIMITATION OF LIABILITY


To the maximum extent permitted by law, the Company shall not be liable for any special, incidental, or consequential damages resulting from the use of, or inability to use, the materials or products available on this Website. This applies even if the Company has been advised of the possibility of such damages.


Under no circumstances shall the Company be responsible for any type of damages, including but not limited to:

  • Special, incidental, or consequential damages
  • Loss of profits
  • Loss of data
  • Any other damages arising from the use of this Website, its content, or any products/services provided by the Company

Certain jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages. In such cases, this limitation may not apply to you.


HARASSMENT POLICY


Harassment in any form is strictly prohibited on the Company's Website, including but not limited to:

  • Use of obscene, abusive, or offensive language in reviews, emails, or chat communications.
  • Impersonation of Company employees, third-party representatives, or other Website users.
  • Posting, uploading, distributing, or publishing content that includes:
    • Harassment, threats, or abusive language.
    • Defamatory, slanderous, or libelous remarks.
    • Invasions of privacy or violations of publicity rights.
    • Content that is illegal, discriminatory, obscene, or promotes criminal behavior.

Discrimination or hate speech based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability is strictly forbidden. Any violations of this policy may result in account suspension, content removal, and legal action where applicable.


USER-GENERATED CONTENT


We welcome users to submit comments, feedback, and other content related to our Company and Products. This may include photography, graphics, videos, music, sound, information, ideas, data, text, messages, comments, facts, advice, opinions, events, or any other material (collectively referred to as "user-generated content").


Submitting content to our Website is optional, but if you choose to do so, any submission is considered non-confidential and non-proprietary. The Company, its affiliates, or any third parties of our choosing may use the submitted content without restriction. If you have confidential information that you do not want others to access, do not post it on this Website. The Company is not responsible for any misuse or misappropriation of content posted by other users.


By submitting any content to this Website, whether requested or unsolicited, you grant the Company and its affiliates a royalty-free, fully compensated, unrestricted, perpetual, global, non-exclusive, irrevocable, and fully transferable license. This license allows the Company to copy, modify, use, publish, translate, create derivative works, distribute, commercialize, perform, and display the content in any form, media, or technology, whether now known or developed in the future. This includes advertising and promotional use without limitation.


Once submitted, the Company has the right to use, transmit, publish, broadcast, and post your content without further notice or consent. No credit or compensation will be provided to you or any third party. By submitting content, you also grant the Company permission to use your username, real name, images, likeness, city, state, or other identifying details in any media format, including print, online, or other forms of publication. However, we are not obligated to provide credit for your submission. Any personally identifiable information included in your submission will be handled in accordance with our Privacy Policy.


By submitting content to the Website, you represent and warrant that you own or control all rights to the content. You further guarantee that the posting and use of your content will not infringe or violate the rights of any third party, including but not limited to copyright, privacy, publicity, contractual, intellectual property, or proprietary rights.


You are prohibited from uploading commercial content to the Website or using it to solicit, promote, or encourage others to join any commercial organization or online service.


INDEMNIFICATION


You agree to defend, indemnify, and hold harmless the Company, including its directors, officers, employees, agents, licensors, and suppliers (collectively referred to as the "Service Providers"), against any losses, damages, expenses, and costs, including reasonable attorney fees, that arise from:

  • Any breach of these Terms and Conditions.
  • Any actions related to your account or Website usage, including negligence or misconduct, whether by you or anyone accessing the Website through your device or IP address.

RETURN & REFUND POLICY


We offer a 90-Day 100% Satisfaction Money-Back Guarantee on all products purchased through our Website.

  • The guarantee period begins on the confirmed delivery date (as tracked via the shipment tracking number).
  • The guarantee expires 90 days after the confirmed delivery date.

Return Process


If you wish to request a refund:

  • You are responsible for return shipping costs.
  • A Return Authorization Number must be obtained before sending any returns.
  • A tracking number must be provided for the returned package.

For return assistance, please contact us:


Email: [email protected]


Mail: Neuro Vital Boost LLC, 365 W 900 S, Salt Lake City, UT 84101, USA


Return Shipments & Fees

  • Packages marked as "Refused / Return to Sender" or "Undeliverable" will be refunded minus the original shipping fee.
  • A minimum $15 deduction will be applied to cover return shipping costs.

All returns must comply with these guidelines to qualify for a refund.


GOVERNING LAW


These Terms and Conditions, along with any related agreements, shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles.


Any disputes arising from this agreement or any transaction between you and the Company shall be resolved through binding arbitration under the Consumer Rules of the American Arbitration Association. Arbitration shall take place in a mutually agreed-upon location within the United States.


By using this Website, you acknowledge and accept these Terms and Conditions and agree to submit to the jurisdiction and venue of arbitration within the United States.


EMAIL SIGN-UP TERMS AND CONDITIONS


By providing your email address through a sign-up form on our Website, you agree to receive email communications from Neuro Vital Boost LLC, including:

  • Special offers, discounts, and promotions
  • Transaction confirmations and product updates
  • Notifications about new services or information related to the Company

By signing up, you confirm that you are the authorized user of the provided email address. Your contact information is used solely within the Company by employees, agents, contractors, business partners, or companies working on our behalf. We do not share, sell, or disclose your email information to third parties outside of our direct control, except as required by law.


If you wish to opt out, you may unsubscribe at any time using the Unsubscribe link provided in the header and footer of every email. Clicking this link will remove you from our mailing list.


SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


Neuro Vital Boost LLC offers a mobile messaging program ("Program") that you may voluntarily opt into. By participating, you agree to these Mobile Messaging Terms and Conditions and our Privacy Policy (collectively, the "Agreement").


By opting into the Program, you acknowledge that any disputes arising from it will be resolved through binding individual arbitration, as outlined in the "Dispute Resolution" section below. This Agreement applies exclusively to the Program and does not alter any other Terms and Conditions or Privacy Policies governing your relationship with Neuro Vital Boost LLC.


User Opt-In


By signing up for the Program, you agree to receive automated promotional and personalized marketing text messages (SMS and MMS) from the Company at the phone number associated with your opt-in. These messages may be sent using an automatic telephone dialing system. Consent to receive marketing messages is not required for purchase. Standard message and data rates may apply.


Message frequency may vary, and the Company reserves the right to adjust the frequency of sent messages at any time. The Company may also change the short code or phone number used for messaging and will notify you accordingly. Not all devices or carriers support our messages, and we are not responsible for any delayed or undelivered messages.


User Opt-Out


If you wish to unsubscribe from the Program, reply STOP to any mobile message from the Company. You will receive a confirmation message acknowledging your opt-out request.


Our system may not recognize unsubscribe requests that do not include the STOP command. The Company and its service providers are not liable for failing to honor improperly formatted opt-out requests. If you are subscribed to multiple Company programs, opting out of one does not automatically remove you from others. You must unsubscribe separately from each program.


Duty to Notify & Indemnify


If you change, transfer, or discontinue your mobile phone number, you must complete the opt-out process before doing so.


Failure to notify us may result in liability for any claims or legal expenses (including attorney fees) arising from the continued use of your former number. You agree to indemnify and hold the Company harmless for any such claims, including violations of the Telephone Consumer Protection Act (47 U.S.C. § 227, et seq.) and other applicable laws.


PROGRAM DETAILS & DISCLAIMER


Program Description


The Program provides mobile messages related to marketing, orders, product promotions, educational content, and general updates about Neuro Vital Boost LLC.


Cost & Frequency

  • Standard message and data rates may apply.
  • The Program involves recurring text messages, and additional messages may be sent based on user interaction.
  • All mobile charges are billed by and payable to your mobile service provider.

Support Instructions


For assistance, text HELP to the number from which you received messages or email [email protected]. This email address cannot be used for opting out; you must follow the official opt-out process by texting STOP.


MMS Disclosure


If your mobile device does not support MMS messaging, the Program will send fallback SMS messages instead.


Disclaimer of Warranty


The Program is offered "as is", and message delivery is subject to network coverage, service availability, and changes made by your wireless carrier. The Company is not responsible for any delays or failures in message delivery.


Participant Requirements


To participate in the Program, you must:

  • Own a wireless device capable of two-way messaging.
  • Subscribe to a participating mobile carrier with a text messaging service.
  • Ensure your carrier supports mobile messaging from the Program.

PROHIBITED CONTENT


By participating, you agree not to send or engage in messages containing:

  • Fraudulent, defamatory, or harassing content.
  • Obscene, violent, or discriminatory language based on race, gender, religion, sexual orientation, nationality, disability, or age.
  • Pirated software, malware, viruses, or harmful code.
  • Content that violates any applicable laws or references protected health information (HIPAA/HITECH Act).

DISPUTE RESOLUTION


If a dispute arises between you and the Company, including any claims related to third-party service providers such as SimpleTexting LLC, it will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).


Arbitration Terms

  • Arbitration shall take place in a mutually agreed location within the United States.
  • The arbitrator must have at least five years of experience in relevant matters.
  • The arbitrator may not award punitive damages.
  • Each party is responsible for its share of arbitration fees unless otherwise ordered by the arbitrator.
  • Arbitration will be conducted individually, and class action claims are not permitted.

If arbitration is deemed unenforceable, disputes will be handled in a United States federal or state court, and the parties waive any right to a jury trial. This arbitration agreement remains in effect even after termination of your participation in the Program.


By agreeing to these terms, you waive your right to trial by jury or participation in a class action lawsuit.


MISCELLANEOUS TERMS

  • You represent that you have the legal authority to accept these Terms and fulfill your obligations.
  • Failure by either party to enforce any rights under these Terms does not constitute a waiver of future enforcement.
  • If any portion of this Agreement is deemed invalid or unenforceable, the remaining Terms will still apply in full force.
  • The Company reserves the right to modify, update, or discontinue the Program at any time. Any changes will be communicated accordingly.
  • You are responsible for reviewing these Terms regularly, and your continued participation in the Program signifies acceptance of any updates.

By using our mobile messaging services, you acknowledge and agree to all terms outlined in this Agreement.


ARBITRATION AGREEMENT


This Arbitration Agreement outlines how disputes related to products or services provided by Neuro Vital Boost LLC will be resolved. By purchasing a product or using a service, you agree to binding individual arbitration, waiving your right to a jury trial and participation in class action lawsuits. If you do not agree to these terms, you have 15 days from the date of delivery to return the purchased item(s).

  • Resolution by Arbitration – Any disputes between you and the Company, including those related to fraud, negligence, product liability, or statutory violations, will be resolved through binding arbitration. This means you waive your right to file a lawsuit or have your dispute heard by a judge or jury.
  • No Class Action Participation – All arbitration hearings will be individual cases only. You cannot represent, join, or participate in class actions, nor act as a representative or private attorney general in any legal claim against the Company, its affiliates, or subsidiaries.

By using this Website or purchasing from us, you accept and agree to these arbitration terms.

  • Arbitration Procedures – Before initiating arbitration, you must first submit your dispute to us via email at [email protected], providing all requested details. We will have 45 days to resolve the issue before arbitration can proceed. Arbitration will be conducted under the American Arbitration Association (AAA) Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes. Arbitration will be individual-only—you cannot represent others or participate in class actions. All arbitration hearings will take place in a mutually agreed location within the United States.
  • Arbitration Costs – If the dispute is under $5,000, your administrative costs will not exceed $100. If the dispute is between $5,000 and $50,000, your share will not exceed $300. If the dispute exceeds $50,000, fees will follow the AAA’s Commercial Fee Schedule. Each party is responsible for their own legal fees, witnesses, and expert costs.
  • Small Claims – This Agreement does not prevent either party from filing a claim in small claims court in their local jurisdiction. However, appeals of small claims decisions must be resolved through binding arbitration.
  • Severability – If any part of this Agreement is deemed unenforceable, the remaining provisions will continue to be in effect.

SEVERABILITY


If any part of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, it will be enforced to the fullest extent allowed by law. The unenforceable portion will be removed, but this will not impact the validity or enforcement of the remaining provisions.


INDIVIDUAL RESULTS MAY VARY


Results may differ from person to person. Consult your physician before taking any supplement, particularly if you have a pre-existing medical condition or a history of heart-related issues.


The content on this Website is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice. It is provided for informational purposes only.


CLASS ACTION WAIVER


You waive the right to file or participate in any class action lawsuit or representative legal proceeding against Neuro Vital Boost LLC. All claims must be resolved individually through arbitration, and cannot be consolidated with other claims.

  • No arbitration claim will be decided by a jury or brought as a private attorney general.
  • The arbitrator cannot oversee any class action or combined claims against the Company.
  • This waiver is essential to the arbitration agreement and cannot be separated from it.
  • If any part of this waiver is deemed unenforceable, the entire arbitration agreement becomes null and void.

By agreeing to this waiver, you understand and accept that you may only bring individual claims and cannot act as a plaintiff or member of a class action lawsuit.


If you do not agree to these terms, you must discontinue use of the product or Website and notify the Company in writing. You may return the product within 30 days for a full refund.


CONTACT INFORMATION


If you have any questions regarding these Terms and Conditions, please contact us:


Email: [email protected]

Mailing Address: Neuro Vital Boost LLC

Re: Terms and Conditions Compliance Officer

365 W 900 S Salt Lake City, UT 84101 USA


ACKNOWLEDGEMENT


By accessing and using this Website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.


Updated: December 2024